Coronavirus: Home guidance
At Abode Care Homes, our first priority is always the safety of our residents, colleagues and visitors in our homes. With the annual threat of norovirus or influenza, our home managers and staff are already well versed in infection control and have clear processes in place to prevent and contain infections among both residents and team members. However, we are not complacent about the coronavirus outbreak or the potential risks it may pose for older people. Policies and procedures have been updated, staff have received training regarding Covid-19 and we have sufficient supplies of PPE.
We are following Government, local authority, Public Health and CQC guidance.
We want to reassure you that, whilst we are doing our best to keep care home life as normal as possible for residents, we are continuing to assess the situation nationally and locally, and to put in place measures to reduce the risk of the virus inadvertently being brought into the home.
Temporary restrictions on visits
As residents in our care homes are particularly vulnerable to the coronavirus, we have taken the difficult decision to temporarily suspend all visits from relatives and friends, unless in exceptional circumstances. We did not take this decision lightly, but feel that reducing all but vital visitors to our homes will help protect the health and safety of all our residents and staff.
If your loved ones health declines at this time we will, with you, be following the preferred priorities of care. We will welcome and support families to visit and spend this precious time together. At this time appropriate precautionary measures will be taken to limit the potential risk to our residents and staff.
We will follow public health and Government advice to determine when we can consider re-opening our homes to visitors and the best processes to follow to facilitate this in the safest way.
We will continue to do our best to support residents to keep in touch with loved ones via other methods, such as phone and video calls, letters or emails in the short term.
New care enquiries
We are currently open for new admissions, as we feel this is essential to support public health and our communities. These will be risk assessed by the home manager on an individual basis. If you are looking for residential/nursing care, please contact the Homes manager to provide you with further information about the possibility of a placement in the home.
If you have any questions please do not hesitate to contact the Operations manager, Melanie by email: firstname.lastname@example.org
Thank you in advance for your patience and co-operation.